Privacy Policy
Last updated: June 2026. This is a plain-English summary — please review with your own adviser before relying on it.
ClydeAI ("we", "us") provides AI receptionist and assistant services to businesses in Scotland. This policy explains how we handle personal data, in line with UK GDPR and the Data Protection Act 2018.
What we collect
- From you (a prospective client): your name, business name, email, phone, and anything you tell us via our contact form or demo.
- On behalf of our clients: when our AI employees handle enquiries, they collect the details a customer provides (name, contact details, the nature of their enquiry) so the business can respond.
How we use it
- To respond to your enquiry and provide our services.
- To operate, train and improve the AI employee we build for a client, within that client's instructions.
- We do not sell your data. We do not use it for advertising.
Where it's stored
Data is processed and stored in the UK/EU. We use reputable processors (e.g. our hosting and AI providers) under appropriate data-processing terms. Where a client is our customer, we act as a data processor on their behalf under a data-processing agreement.
Payments
Card payments are processed by Stripe. We never see or store your full card details.
Cookies
We keep cookies to a minimum. Our own pages do not set advertising or tracking cookies. Stripe's secure checkout sets cookies necessary for processing your payment. We don't run third-party ad pixels.
Your rights
You can ask us to access, correct or delete your personal data, or to stop processing it. Contact info@clydeai.co.uk and we'll respond within one month. You may also complain to the ICO (ico.org.uk).
Retention
We keep enquiry data only as long as needed to provide our services or as required by law, then delete it.
Who's responsible (data controller)
ClydeAI is a Glasgow-based business and is the data controller for enquiry data you submit to us. For data our AI employees handle on behalf of a client business, that client is the controller and we act as their processor. Questions or requests: info@clydeai.co.uk.
Contact
ClydeAI · Glasgow, Scotland · 07424 576644 · info@clydeai.co.uk